MDRecords Privacy Policy

At MDRecords, we are committed to protecting the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and store the information obtained through our EMR web application, MDRecords. By using MDRecords, you consent to the practices described in this policy.

  1. Information We Collect:

    1.1. Personal Information: When you sign up for MDRecords, we may collect personal information such as your name, contact information, medical credentials, and other relevant details.

    1.2. Patient Records: MDRecords stores patient records, which may include personal information, medical history, diagnoses, prescriptions, and other relevant healthcare data.

    1.3. Appointment and Waiting List Information: MDRecords collects and stores appointment details, including the date, time, patient name, and reason for the visit. We may also collect information related to waiting lists and office visit records.

  2. Use of Information:

    2.1. Personal Information: We may use your personal information to provide access to MDRecords, personalize your experience, communicate with you, verify your identity, and respond to your inquiries and requests.

    2.2. Patient Records: Patient records stored in MDRecords are used for the purpose of managing healthcare-related information, including diagnosis, treatment, prescriptions, and communication between healthcare providers.

    2.3. Appointment and Waiting List Information: The appointment and waiting list information collected in MDRecords is utilized to manage and schedule patient visits, notify patients of appointments, and optimize office workflow.

  3. Information Sharing:

    3.1. Disclosure to Healthcare Providers: MDRecords allows authorized healthcare providers to access patient records and appointment information as necessary for providing healthcare services. By using MDRecords, you consent to the sharing of this information with authorized healthcare providers.

    3.2. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in operating MDRecords and providing related services. These service providers may have access to personal and patient information but are bound by confidentiality obligations.

    3.3. Legal Requirements: We may disclose personal and patient information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

  4. Data Security:

    4.1. We implement appropriate technical and organizational measures to protect personal and patient information from unauthorized access, disclosure, alteration, and destruction.

    4.2. While we strive to secure the transmission of information through MDRecords, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

  5. Data Retention:

    5.1. We retain personal and patient information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

    5.2. Upon request, we will securely delete or de-identify personal and patient information, unless there are legal or operational reasons that require its retention.

  6. Updates to Privacy Policy:

    6.1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will provide notice of any material updates by posting the revised Privacy Policy on MDRecords or by other means.

  7. Contact Us:

    7.1. If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at mdrecords@chinet.us.